Digital Operations Manager

Overview

🏢 Company Overview:

Welcome to GroupNexus, where we're not just changing the game in parking management - we're redefining it. Our mission? To revolutionise the parking industry with our innovative technology. We're committed to maximising efficiency and customer satisfaction in the parking solutions landscape. With a strong foothold in the UK and Spain and a portfolio of prestigious clients, we're on a path to becoming a global leader in parking technology solutions. Join us and be at the vanguard of technological advancements in parking management!

💡 Company Culture & Values:

GroupNexus thrives on innovation, motivation, and continuous learning. We're a haven for those who are driven by curiosity and results. Our culture is dynamic and collaborative, focusing on innovation and growth. We value individual accountability, excellence, and teamwork. Joining us means contributing to an agile, adaptive organisation committed to delivering exceptional products and services.

🌐 Position Summary:

As our Digital Operations Manager, you will lead the daily operations of our digital infrastructure, ensuring optimal performance, security, and compliance. You’ll manage a talented team of professionals, including specialists in application support, cyber security, and quality assurance. Your role is essential in driving digital project success and maintaining the integrity of our IT and Application systems.

🔑 Key Responsibilities:

• Lead, mentor, and manage a diverse team of IT professionals.

• Oversee and monitor digital systems, applications, and infrastructure operations.

• Manage application support to ensure prompt incident resolution.

• Ensure adherence to cyber security policies and compliance standards.

• Manage others to ensure end-to-end quality assurance processes are met.

• Develop strategies to improve digital operations and IT service delivery.

• Act as the primary contact for digital operations-related matters.

• Manage high-priority incidents and implement corrective actions.

✅ Required Skills & Qualifications:

• Proven experience as a Digital Operations Manager, IT Manager, or similar role.

• Strong leadership and team management skills.

• Excellent understanding of IT infrastructure, application support, and digital operations.

• Experience in managing technical projects.

• In-depth knowledge of cyber security and compliance requirements.

• Strong understanding of quality assurance processes.

• Exceptional problem-solving and analytical abilities.

• Strong communication and interpersonal skills.

• Familiarity with IT service management frameworks like ITIL.

• Relevant certifications (e.g., PMP, CISSP, ITIL) are a plus.

🚀 Why GroupNexus?

At GroupNexus, you’re more than just a manager; you’re a catalyst for innovation. You’ll work with state-of-the-art technology, influence industry standards, and be part of a team shaping the future of parking management.

🔍 Ready to Lead and Inspire? Apply Now!

Click 'Apply Now' and embark on your journey with GroupNexus!